Case study

Centralizing Global Telecom Network Monitoring Across 120+ Sites with DataMiner NMS

TelecomIndustrial Control Systems
countries
30+
business-critical ass
13,000+
sites
120+
reception nodes
2,800+

Challenges

  • Roberts Communication Network needed to manage satellite, fiber, and internet assets spanning more than 120 sites.

  • Separate monitoring tools fragmented workflows across more than 13,000 business-critical network assets and reception nodes.

  • Limited real-time visibility delayed root-cause triage and constrained scalable service delivery across distributed worldwide locations.

Technologies

  • DataMiner
  • Zeus
  • Simple Network Management Protocol (SNMP)
  • operating-system configuration tools
  • real-time dashboards
  • geographical mapping
  • automated provisioning
  • anomaly detection

Solution

  • Deployed DataMiner network-management software for the global satellite-communications environment, distributed sites, and critical network assets.

  • Configured DataMiner to centralize monitoring, dashboards, maps, alerts, asset management, and automation across network domains.

  • Introduced automated discovery and provisioning workflows to support expanding sites, reception nodes, and network assets.

  • Rolled out the platform in phases, bringing the first site online within two weeks with minimal disruption.

  • Provided maintenance and support to preserve stable platform operation and accelerate identification of distributed network issues.

Outcomes delivered

  • Unified monitoring across more than 120 distributed communications sites.

  • Centralized management of more than 13,000 critical network assets.

  • Improved real-time visibility for faster failure triage and response.

  • Enabled phased rollout with minimal operational disruption globally.

  • Reduced dependence on fragmented monitoring tools and manual workflows.

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