What do we value most in our employees? Qualifications? Skills? Knowledge? Experience? Above all, we value something that isn’t noticeable on a resume or even in an interview: Attitude.

But what exactly is attitude, and why does it matter most?

When asked about the best career advice, Andy Jassy, CEO of Amazon, recently explained “attitude” beautifully during an interview with LinkedIn’s CEO, Ryan Roslansky: “An embarrassing amount of how well you do, particularly in your 20s, has to do with attitude. Do you work hard? Are you more can-do than nay-saying? Do you show up on time? Do you do what you said you were going to do? Can you work on a team?”

He continued, “There are so many things you can’t control in your work life, but you can control your attitude. People would be surprised how infrequently people have a great attitude.”

As someone who was an employee until three years back and now has the privilege of leading a Women-Owned Small Business (WOSB), I couldn’t agree more with Andy.

Speaking of attitude, in today’s job market, one should have an attitude of gratitude for being employed. If you don’t foster this sense of gratitude, you may unknowingly be setting up landmines of career setbacks for years to come.

When you cultivate an attitude of gratitude, things tend to work out for you; without it, they often work against you.

At the organizational level, we remain deeply grateful to all our clients. We exist because of them.